{"page":{"id":"01KH0T4VC16CJSTG36YMHFAC8B","name":"Plex","url":"https://status.plex.tv/","updated_at":"2026-10-02T14:05:17Z"},"incidents":[{"id":"01M3Y5GCGPJ57Q397ACXEVATHR","name":"plex.direct name resolution","status":"resolved","created_at":"2026-10-02T11:20:33Z","updated_at":"2026-10-02T14:05:18Z","resolved_at":"2026-10-02T14:05:17Z","impact":"none","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01M3YEY16R8ARACBS01BYS8SFT","body":"This incident has been resolved, and affected services are operating normally again.","created_at":"2026-10-02T14:05:18Z","display_at":"2026-10-02T14:05:17Z","incident_id":"01M3Y5GCGPJ57Q397ACXEVATHR","status":"resolved","updated_at":"2026-10-02T14:05:18Z"},{"id":"01M3Y95QJVRHSD2G24TPM316Q4","body":"We have identified the problem and are deploying a fix","created_at":"2026-10-02T12:24:38Z","display_at":"2026-10-02T11:23:00Z","incident_id":"01M3Y5GCGPJ57Q397ACXEVATHR","status":"monitoring","updated_at":"2026-10-02T14:06:52Z"},{"id":"01M3Y5GCGPXQKAYVTJY5AXJZR0","body":"We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.","created_at":"2026-10-02T11:20:33Z","display_at":"2026-10-02T11:18:00Z","incident_id":"01M3Y5GCGPJ57Q397ACXEVATHR","status":"investigating","updated_at":"2026-10-02T14:06:40Z"}]},{"id":"01M3WNPKMXPVNWASY5QEMS2W1K","name":"Outbound connection issue from our prod-us-east-1 kubernetes cluster","status":"resolved","created_at":"2026-10-01T21:25:05Z","updated_at":"2026-10-01T22:17:19Z","resolved_at":"2026-10-01T22:17:19Z","impact":"none","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01M3WRP7PXW7C7BKM1E4CXV3WB","body":"We have applied a fix and are monitoring the status of our applications","created_at":"2026-10-01T22:17:19Z","display_at":"2026-10-01T22:17:19Z","incident_id":"01M3WNPKMXPVNWASY5QEMS2W1K","status":"resolved","updated_at":"2026-10-01T22:17:19Z"},{"id":"01M3WNPKMX9R1E9MN25GBZQYQE","body":"We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.","created_at":"2026-10-01T21:25:05Z","display_at":"2026-10-01T21:25:05Z","incident_id":"01M3WNPKMXPVNWASY5QEMS2W1K","status":"investigating","updated_at":"2026-10-01T21:25:05Z"}]},{"id":"01M36SYWEDPPREA6PRY2BB1S95","name":"Watch-Together - Rooms creation failure","status":"resolved","created_at":"2026-09-23T09:36:13Z","updated_at":"2026-09-23T09:54:45Z","resolved_at":"2026-09-23T09:53:34Z","impact":"major","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01M36TYN7KQXMF4M4XMNJ5S6R6","body":"This incident has been resolved, and affected services are operating normally again.","created_at":"2026-09-23T09:53:34Z","display_at":"2026-09-23T09:53:34Z","incident_id":"01M36SYWEDPPREA6PRY2BB1S95","status":"resolved","updated_at":"2026-09-23T09:53:34Z"},{"id":"01M36T7V7WVDJ58PKZF85HFBXZ","body":"The root cause has been identifier and a fix is currently deploying","created_at":"2026-09-23T09:41:07Z","display_at":"2026-09-23T09:41:07Z","incident_id":"01M36SYWEDPPREA6PRY2BB1S95","status":"investigating","updated_at":"2026-09-23T09:56:09Z"},{"id":"01M36SYWRT8B2SWA55J7KVBH07","body":"We identified an issue affecting new rooms creation on watch-together","created_at":"2026-09-23T09:36:14Z","display_at":"2026-09-23T09:36:14Z","incident_id":"01M36SYWEDPPREA6PRY2BB1S95","status":"investigating","updated_at":"2026-09-23T09:55:31Z"},{"id":"01M36SYWED3YA8VT95SFHX7RSG","body":"We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.","created_at":"2026-09-23T09:36:13Z","display_at":"2026-09-23T09:36:13Z","incident_id":"01M36SYWEDPPREA6PRY2BB1S95","status":"investigating","updated_at":"2026-09-23T09:36:13Z"}]},{"id":"01M2G59TWCDZNE3A51KE0733Z2","name":"DNS Issues with plex.tv API","status":"resolved","created_at":"2026-09-14T14:31:55Z","updated_at":"2026-09-14T15:07:46Z","resolved_at":"2026-09-14T15:07:46Z","impact":"critical","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01M2G7BFZD9B0W4AVVJE1PQPZ1","body":"The service issue has been resolved and you should see things returning to normal now. 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We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-09-05T00:40:54Z","display_at":"2026-09-05T00:40:54Z","incident_id":"01M1Q800NWHD2FXQ5R4WZ8V0E5","status":"resolved","updated_at":"2026-09-05T00:40:54Z"},{"id":"01M1Q9PS1PSNW5S986PT0DQEGR","body":"A fix has been deployed and we are monitoring the results.","created_at":"2026-09-04T22:47:52Z","display_at":"2026-09-04T22:47:52Z","incident_id":"01M1Q800NWHD2FXQ5R4WZ8V0E5","status":"monitoring","updated_at":"2026-09-04T22:47:52Z"},{"id":"01M1Q8W6QF660055NGVDEC0CDH","body":"We have identified the issue and are deploying a fix.","created_at":"2026-09-04T22:33:21Z","display_at":"2026-09-04T22:33:21Z","incident_id":"01M1Q800NWHD2FXQ5R4WZ8V0E5","status":"identified","updated_at":"2026-09-04T22:33:21Z"},{"id":"01M1Q800NWVPTBB7Y8MSS614VE","body":"We're investigating an issue with our relay service. You may experience issues with indirect playback during this time.","created_at":"2026-09-04T22:17:58Z","display_at":"2026-09-04T22:17:58Z","incident_id":"01M1Q800NWHD2FXQ5R4WZ8V0E5","status":"investigating","updated_at":"2026-09-04T22:17:58Z"}]},{"id":"01M21GZT010EBV09N9DMWSM7SX","name":"Intermittent issues with remote connectivity","status":"resolved","created_at":"2026-09-08T22:07:32Z","updated_at":"2026-09-08T22:07:32Z","resolved_at":"2026-09-04T22:50:00Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01M21GZT018VE2KHZNNKV0FBKP","body":"We pushed out a fix and received confirmation that the issue was resolved.  ","created_at":"2026-09-08T22:07:32Z","display_at":"2026-09-04T22:50:00Z","incident_id":"01M21GZT010EBV09N9DMWSM7SX","status":"resolved","updated_at":"2026-09-08T22:07:32Z"},{"id":"01M21GZT01DNSGCY06CJDVKNJ1","body":"We investigated various areas of the remote connectivity infrastructure and discovered a bug preventing the correct IP address being returned for some requests.","created_at":"2026-09-08T22:07:32Z","display_at":"2026-08-31T16:50:00Z","incident_id":"01M21GZT010EBV09N9DMWSM7SX","status":"investigating","updated_at":"2026-09-08T22:07:32Z"},{"id":"01M21GZT01F794855TZ9Q6BZRE","body":"We had various reports of remote connectivity tests failing intermittently for some users. ","created_at":"2026-09-08T22:07:32Z","display_at":"2026-08-31T15:00:00Z","incident_id":"01M21GZT010EBV09N9DMWSM7SX","status":"identified","updated_at":"2026-09-08T22:07:32Z"}]},{"id":"01M1JC6YVMEAVCGD2XR9661NZ4","name":"Issues with plex.tv API","status":"resolved","created_at":"2026-09-03T00:55:27Z","updated_at":"2026-09-03T01:36:03Z","resolved_at":"2026-09-03T01:36:03Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01M1JEH8WCKGBMX6R81CH7WYMM","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-09-03T01:36:03Z","display_at":"2026-09-03T01:36:03Z","incident_id":"01M1JC6YVMEAVCGD2XR9661NZ4","status":"resolved","updated_at":"2026-09-03T01:36:03Z"},{"id":"01M1JDFPBYME9S96ADCCKMRYJB","body":"A fix has been implemented we are monitoring that traffic properly comes back to normal","created_at":"2026-09-03T01:17:42Z","display_at":"2026-09-03T00:55:00Z","incident_id":"01M1JC6YVMEAVCGD2XR9661NZ4","status":"monitoring","updated_at":"2026-09-03T01:27:41Z"},{"id":"01M1JD6JT8M509V5C39D8N88Y5","body":"We've identified the cause of the API Service incident, we are working on a fix","created_at":"2026-09-03T01:12:44Z","display_at":"2026-09-03T00:51:00Z","incident_id":"01M1JC6YVMEAVCGD2XR9661NZ4","status":"identified","updated_at":"2026-09-03T01:26:51Z"},{"id":"01M1JC6YVMTQ83SK5YV4YEZRGW","body":"We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.","created_at":"2026-09-03T00:55:27Z","display_at":"2026-09-02T23:42:00Z","incident_id":"01M1JC6YVMEAVCGD2XR9661NZ4","status":"investigating","updated_at":"2026-09-03T01:25:57Z"}]},{"id":"01M0FK1R6FVJYHDEDS95K2TAV7","name":"Playback issue on Samsung TV","status":"resolved","created_at":"2026-08-20T12:41:32Z","updated_at":"2026-08-20T12:44:44Z","resolved_at":"2026-08-20T11:41:00Z","impact":"critical","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01M0FK7KS15163ASZ99PAQD8DQ","body":"We rollbacked to the previous version, playback is working fine now","created_at":"2026-08-20T12:44:44Z","display_at":"2026-08-20T11:41:00Z","incident_id":"01M0FK1R6FVJYHDEDS95K2TAV7","status":"resolved","updated_at":"2026-08-20T12:51:23Z"},{"id":"01M0FK1R6FDMGS9ZM1J5R6X17P","body":"Playback of Plex Media Server content on Samsung TVs failed after the last version deployment","created_at":"2026-08-20T12:41:32Z","display_at":"2026-08-19T22:41:00Z","incident_id":"01M0FK1R6FVJYHDEDS95K2TAV7","status":"monitoring","updated_at":"2026-08-20T12:45:01Z"}]},{"id":"01KYJ06DMGVYYPY4D42P6KCY3G","name":"plex.direct DNS service degredation","status":"resolved","created_at":"2026-07-27T14:38:21Z","updated_at":"2026-07-27T17:29:52Z","resolved_at":"2026-07-27T17:29:52Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KYJA0EXW44EA64BR50Q9QWQ1","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-07-27T17:29:52Z","display_at":"2026-07-27T17:29:52Z","incident_id":"01KYJ06DMGVYYPY4D42P6KCY3G","status":"resolved","updated_at":"2026-07-27T17:29:52Z"},{"id":"01KYJ69XCR53S1MFJAY0ZWFB3W","body":"The service is stabilizing and we're monitoring the results. ","created_at":"2026-07-27T16:25:07Z","display_at":"2026-07-27T16:25:07Z","incident_id":"01KYJ06DMGVYYPY4D42P6KCY3G","status":"monitoring","updated_at":"2026-07-27T16:25:07Z"},{"id":"01KYJ06DMG02HHEK5ENCK57G10","body":"We're currently investigating issues affecting our plex.direct DNS resolvers. You may experience some timeouts while we work to resolve the issue.","created_at":"2026-07-27T14:38:21Z","display_at":"2026-07-27T14:38:21Z","incident_id":"01KYJ06DMGVYYPY4D42P6KCY3G","status":"identified","updated_at":"2026-07-27T14:38:21Z"}]},{"id":"01KY4QSQR4S696F7AJYCT745JT","name":"Media Metadata","status":"resolved","created_at":"2026-07-22T11:01:30Z","updated_at":"2026-07-23T01:55:42Z","resolved_at":"2026-07-23T01:55:42Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KY6AZ2FB53M09TJR4KJRSBR0","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-07-23T01:55:42Z","display_at":"2026-07-23T01:55:42Z","incident_id":"01KY4QSQR4S696F7AJYCT745JT","status":"resolved","updated_at":"2026-07-23T01:55:42Z"},{"id":"01KY5QQE2ZRVE0ADBA5PF97KS1","body":"We have implemented a fix and are monitoring the results.","created_at":"2026-07-22T20:19:29Z","display_at":"2026-07-22T20:19:29Z","incident_id":"01KY4QSQR4S696F7AJYCT745JT","status":"monitoring","updated_at":"2026-07-22T20:19:29Z"},{"id":"01KY4QSQR4CQBZRBJBBDVD108F","body":"We’re investigating issues affecting media metadata. You may experience slow responses or failures retrieving posters, summaries, cast, subtitles, and more during this time.","created_at":"2026-07-22T11:01:30Z","display_at":"2026-07-22T11:01:29Z","incident_id":"01KY4QSQR4S696F7AJYCT745JT","status":"investigating","updated_at":"2026-07-22T11:01:30Z"}]},{"id":"01KY4QRFJ90BXXJ71SKFBDDK1T","name":"Discover Together","status":"resolved","created_at":"2026-07-22T11:00:48Z","updated_at":"2026-07-23T01:55:24Z","resolved_at":"2026-07-23T01:55:24Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KY6AYH7Z9HD43W753489WYM1","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-07-23T01:55:24Z","display_at":"2026-07-23T01:55:24Z","incident_id":"01KY4QRFJ90BXXJ71SKFBDDK1T","status":"resolved","updated_at":"2026-07-23T01:55:24Z"},{"id":"01KY5QPFZ62K9QSP9NPRP5RQZ2","body":"We have implemented a fix and are monitoring the results.","created_at":"2026-07-22T20:18:58Z","display_at":"2026-07-22T20:18:58Z","incident_id":"01KY4QRFJ90BXXJ71SKFBDDK1T","status":"monitoring","updated_at":"2026-07-22T20:18:58Z"},{"id":"01KY4QRFJ984GYY2SQNA8MTXZ2","body":"We’re currently investigating issues affecting Discover Together. You may experience trouble accessing your Profile, Activity Feed, People, and Discover/Where to Watch features.","created_at":"2026-07-22T11:00:48Z","display_at":"2026-07-22T11:00:48Z","incident_id":"01KY4QRFJ90BXXJ71SKFBDDK1T","status":"investigating","updated_at":"2026-07-22T11:00:48Z"}]},{"id":"01KY4QQJWF3Q1SKW52FQYAJN2Q","name":"Program Guide Data for Live TV","status":"resolved","created_at":"2026-07-22T11:00:19Z","updated_at":"2026-07-23T01:55:07Z","resolved_at":"2026-07-23T01:55:07Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KY6AY0WNDPYNZZN8VMP57AVP","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-07-23T01:55:07Z","display_at":"2026-07-23T01:55:07Z","incident_id":"01KY4QQJWF3Q1SKW52FQYAJN2Q","status":"resolved","updated_at":"2026-07-23T01:55:07Z"},{"id":"01KY5QNE8GGG5VKKPE2X98MVMB","body":"We have implemented a fix and are monitoring the results.","created_at":"2026-07-22T20:18:23Z","display_at":"2026-07-22T20:18:23Z","incident_id":"01KY4QQJWF3Q1SKW52FQYAJN2Q","status":"monitoring","updated_at":"2026-07-22T20:18:23Z"},{"id":"01KY4QQJWFQRY2RB5NGF7MVTCS","body":"We’re investigating issues affecting program guide data for our Live TV features. You may experience slow responses or failures to load or refresh program guide data during this time.","created_at":"2026-07-22T11:00:19Z","display_at":"2026-07-22T11:00:19Z","incident_id":"01KY4QQJWF3Q1SKW52FQYAJN2Q","status":"investigating","updated_at":"2026-07-22T11:00:19Z"}]},{"id":"01KY4QNXD4Q946VQTVE8ZKMYJ6","name":"Movies \u0026 Shows free streaming","status":"resolved","created_at":"2026-07-22T10:59:24Z","updated_at":"2026-07-23T01:54:50Z","resolved_at":"2026-07-23T01:54:50Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KY6AXFTRHNTTA77B11FK8ZSW","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-07-23T01:54:50Z","display_at":"2026-07-23T01:54:50Z","incident_id":"01KY4QNXD4Q946VQTVE8ZKMYJ6","status":"resolved","updated_at":"2026-07-23T01:54:50Z"},{"id":"01KY5QMHMNJGS84G0ZSC0MHY0D","body":"We have implemented a fix and are monitoring the results.","created_at":"2026-07-22T20:17:54Z","display_at":"2026-07-22T20:17:54Z","incident_id":"01KY4QNXD4Q946VQTVE8ZKMYJ6","status":"monitoring","updated_at":"2026-07-22T20:17:54Z"},{"id":"01KY4QNXD49N9B20KXQ0H6NY7H","body":"We’re currently investigating issues affecting our free Movies \u0026 Shows streaming. You may experience slow responses or failures accessing this free streaming during this time.","created_at":"2026-07-22T10:59:24Z","display_at":"2026-07-22T10:59:24Z","incident_id":"01KY4QNXD4Q946VQTVE8ZKMYJ6","status":"investigating","updated_at":"2026-07-22T10:59:24Z"}]},{"id":"01KY85AX6S9108XRTGPEEC73N3","name":"Pubsub service disruption","status":"resolved","created_at":"2026-07-23T18:55:47Z","updated_at":"2026-07-23T18:55:47Z","resolved_at":"2026-07-23T01:00:00Z","impact":"major","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KY85AX6SP6B4XR3C7TB4FBXR","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-07-23T18:55:47Z","display_at":"2026-07-23T01:00:00Z","incident_id":"01KY85AX6S9108XRTGPEEC73N3","status":"resolved","updated_at":"2026-07-23T18:55:47Z"},{"id":"01KY85AX6S9JW0P5BERG47Z00X","body":"We have identified an issue with Pubsub and are investigating","created_at":"2026-07-23T18:55:47Z","display_at":"2026-07-22T13:00:00Z","incident_id":"01KY85AX6S9108XRTGPEEC73N3","status":"identified","updated_at":"2026-07-23T18:55:47Z"}]},{"id":"01KXGMB4Q549F0SRRJR5CYWTHX","name":"Issues with plex.tv API","status":"resolved","created_at":"2026-07-14T15:36:17Z","updated_at":"2026-07-14T17:45:55Z","resolved_at":"2026-07-14T17:45:55Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KXGVRGT7A5BNQ6DGBDNQ9W10","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-07-14T17:45:55Z","display_at":"2026-07-14T17:45:55Z","incident_id":"01KXGMB4Q549F0SRRJR5CYWTHX","status":"resolved","updated_at":"2026-07-14T17:45:55Z"},{"id":"01KXGMB4Q56G5ZAPXJS5ZYSDW9","body":"We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.","created_at":"2026-07-14T15:36:17Z","display_at":"2026-07-14T15:36:17Z","incident_id":"01KXGMB4Q549F0SRRJR5CYWTHX","status":"investigating","updated_at":"2026-07-14T15:36:17Z"}]},{"id":"01KXGMDATJC1KFPPS9716PR0DX","name":"Discover Together","status":"resolved","created_at":"2026-07-14T15:37:29Z","updated_at":"2026-07-14T17:45:35Z","resolved_at":"2026-07-14T17:45:35Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KXGVQWSPTT5DFP52TP3MDMMA","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-07-14T17:45:35Z","display_at":"2026-07-14T17:45:35Z","incident_id":"01KXGMDATJC1KFPPS9716PR0DX","status":"resolved","updated_at":"2026-07-14T17:45:35Z"},{"id":"01KXGMJQ4WKCB9VVPT2G8Y3MJR","body":"We’re currently investigating issues affecting Discover Together. You may experience trouble accessing your Profile, Activity Feed, People, and Discover/Where to Watch features.","created_at":"2026-07-14T15:40:25Z","display_at":"2026-07-14T15:40:25Z","incident_id":"01KXGMDATJC1KFPPS9716PR0DX","status":"investigating","updated_at":"2026-07-14T15:40:25Z"},{"id":"01KXGMDATJSNEGBD3XEQGPAWZ5","body":"We're currently investigating issues affecting Discover Together. You may experience trouble accessing your Profile, Activity Feed, People, and Discover/Where to Watch features. This does not impact access to personal media.","created_at":"2026-07-14T15:37:29Z","display_at":"2026-07-14T15:37:29Z","incident_id":"01KXGMDATJC1KFPPS9716PR0DX","status":"investigating","updated_at":"2026-07-14T15:37:29Z"}]},{"id":"01KXGMHKFF6HW49KAD9WVWY17D","name":"Movies \u0026 Shows free streaming","status":"resolved","created_at":"2026-07-14T15:39:49Z","updated_at":"2026-07-14T17:45:13Z","resolved_at":"2026-07-14T17:45:13Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KXGVQ7FH04AQ1YZFMJJX90BY","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-07-14T17:45:13Z","display_at":"2026-07-14T17:45:13Z","incident_id":"01KXGMHKFF6HW49KAD9WVWY17D","status":"resolved","updated_at":"2026-07-14T17:45:13Z"},{"id":"01KXGMHKFF8RS83ERVDG0AE747","body":"We’re currently investigating issues affecting our free Movies \u0026 Shows streaming. You may experience slow responses or failures accessing this free streaming during this time.","created_at":"2026-07-14T15:39:49Z","display_at":"2026-07-14T15:39:49Z","incident_id":"01KXGMHKFF6HW49KAD9WVWY17D","status":"investigating","updated_at":"2026-07-14T15:39:49Z"}]},{"id":"01KXGMPY0FATVA8ZNBACXK4VEB","name":"Program Guide Data for Live TV","status":"resolved","created_at":"2026-07-14T15:42:43Z","updated_at":"2026-07-14T17:44:38Z","resolved_at":"2026-07-14T17:44:38Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KXGVP53WBFTB0QZ7SHCX3K68","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-07-14T17:44:38Z","display_at":"2026-07-14T17:44:38Z","incident_id":"01KXGMPY0FATVA8ZNBACXK4VEB","status":"resolved","updated_at":"2026-07-14T17:44:38Z"},{"id":"01KXGMPY0FGJHZCGYNQNYFY7VN","body":"We’re investigating issues affecting program guide data for our Live TV features. You may experience slow responses or failures to load or refresh program guide data during this time.","created_at":"2026-07-14T15:42:43Z","display_at":"2026-07-14T15:42:43Z","incident_id":"01KXGMPY0FATVA8ZNBACXK4VEB","status":"investigating","updated_at":"2026-07-14T15:42:43Z"}]},{"id":"01KWKNKJDPZE2DANC4NRRWZMBR","name":"Issues with music matching","status":"resolved","created_at":"2026-07-03T09:40:23Z","updated_at":"2026-07-03T11:44:40Z","resolved_at":"2026-07-03T11:44:40Z","impact":"major","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KWKWQ4CYZHZMZPJ3RC70611Z","body":"The implemented fix is working as expected.","created_at":"2026-07-03T11:44:40Z","display_at":"2026-07-03T11:44:40Z","incident_id":"01KWKNKJDPZE2DANC4NRRWZMBR","status":"resolved","updated_at":"2026-07-03T11:44:40Z"},{"id":"01KWKTNA3GDVJVM4K686GCA9C7","body":"A fix has been deployed and music matching should be working as expected. We will continue to monitor.","created_at":"2026-07-03T11:08:43Z","display_at":"2026-07-03T11:08:43Z","incident_id":"01KWKNKJDPZE2DANC4NRRWZMBR","status":"monitoring","updated_at":"2026-07-03T11:08:43Z"},{"id":"01KWKNKJDPYJFE4H6PPJNS8Q3M","body":"We are investigating an issue of failed music matches for Plex Media Server users.","created_at":"2026-07-03T09:40:23Z","display_at":"2026-07-03T09:40:23Z","incident_id":"01KWKNKJDPZE2DANC4NRRWZMBR","status":"investigating","updated_at":"2026-07-03T09:40:23Z"}]},{"id":"01KTQ1S9G5N7F2V9GK1JNGJQXG","name":"Issues with plex.direct name servers","status":"resolved","created_at":"2026-06-09T20:39:33Z","updated_at":"2026-06-09T23:15:18Z","resolved_at":"2026-06-09T23:15:18Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KTQAPF1DN8NFMW50AVT2W211","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-06-09T23:15:18Z","display_at":"2026-06-09T23:15:18Z","incident_id":"01KTQ1S9G5N7F2V9GK1JNGJQXG","status":"resolved","updated_at":"2026-06-09T23:15:18Z"},{"id":"01KTQ3WXHJA4HMX6HWEEHRHH62","body":"We are noticing an improvement in response time. We will continue to monitor closely.","created_at":"2026-06-09T21:16:29Z","display_at":"2026-06-09T21:16:29Z","incident_id":"01KTQ1S9G5N7F2V9GK1JNGJQXG","status":"monitoring","updated_at":"2026-06-09T21:16:29Z"},{"id":"01KTQ1S9G51R4E4R6X43RQ2P84","body":"We're investigating issues impacting our plex.direct name servers for some users. You may experience slow responses or failures.","created_at":"2026-06-09T20:39:33Z","display_at":"2026-06-09T20:39:33Z","incident_id":"01KTQ1S9G5N7F2V9GK1JNGJQXG","status":"investigating","updated_at":"2026-06-09T20:39:33Z"}]},{"id":"01KSEMM458Q4CJJY63WDPV9Y31","name":"Issues with plex.tv API","status":"resolved","created_at":"2026-05-25T03:59:55Z","updated_at":"2026-05-25T07:59:08Z","resolved_at":"2026-05-25T07:59:08Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KSF2A52Y6GT4XDWDJXT6JVR4","body":"The incident is resolved now. Response time are back to normal and the application is stable.","created_at":"2026-05-25T07:59:08Z","display_at":"2026-05-25T07:59:08Z","incident_id":"01KSEMM458Q4CJJY63WDPV9Y31","status":"resolved","updated_at":"2026-05-25T07:59:08Z"},{"id":"01KSEWM67MGFREFN72K2ZWQY3Q","body":"We are deploying a fix to improve the performance.\n\nEverything is now more responsive and more stable. \n\nWe are keeping an eye on the metrics to make sure everything is solved","created_at":"2026-05-25T06:19:46Z","display_at":"2026-05-25T06:19:46Z","incident_id":"01KSEMM458Q4CJJY63WDPV9Y31","status":"monitoring","updated_at":"2026-05-25T06:19:46Z"},{"id":"01KSER5DXF0ZH8A4A6BM2VKBX6","body":"We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.","created_at":"2026-05-25T05:01:48Z","display_at":"2026-05-25T05:01:48Z","incident_id":"01KSEMM458Q4CJJY63WDPV9Y31","status":"identified","updated_at":"2026-05-25T05:01:48Z"},{"id":"01KSEMM458509R254B2Z8C6BZZ","body":"We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.","created_at":"2026-05-25T03:59:55Z","display_at":"2026-05-25T03:59:55Z","incident_id":"01KSEMM458Q4CJJY63WDPV9Y31","status":"investigating","updated_at":"2026-05-25T03:59:55Z"}]},{"id":"01KQ9PGTE8F4VDF0HYSW32YR9Y","name":"Issues with forums.plex.tv","status":"resolved","created_at":"2026-04-28T09:25:28Z","updated_at":"2026-04-28T09:49:13Z","resolved_at":"2026-04-28T09:49:13Z","impact":"minor","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KQ9QWA39SCRFWM34ETQZZ5JW","body":"Upstream incident is now resolved","created_at":"2026-04-28T09:49:13Z","display_at":"2026-04-28T09:49:13Z","incident_id":"01KQ9PGTE8F4VDF0HYSW32YR9Y","status":"resolved","updated_at":"2026-04-28T09:49:13Z"},{"id":"01KQ9PGTE8EGV74RENZ7KTF6P8","body":"A third party provider hosting our forum is experiencing issues, making [forums.plex.tv](http://forums.plex.tv \"forums.plex.tv\") unreachable.","created_at":"2026-04-28T09:25:28Z","display_at":"2026-04-28T09:25:28Z","incident_id":"01KQ9PGTE8F4VDF0HYSW32YR9Y","status":"identified","updated_at":"2026-04-28T09:25:28Z"}]},{"id":"01KPYC9EWN76E95MFAYCPE0158","name":"Issues with plex.tv API","status":"resolved","created_at":"2026-04-23T23:55:02Z","updated_at":"2026-04-24T00:34:56Z","resolved_at":"2026-04-24T00:34:56Z","impact":"major","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KPYEJGDCEMYRWJW37NN19324","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-04-24T00:34:56Z","display_at":"2026-04-24T00:34:56Z","incident_id":"01KPYC9EWN76E95MFAYCPE0158","status":"resolved","updated_at":"2026-04-24T00:34:56Z"},{"id":"01KPYDTZMRQPMZ0YP5WQ7B9F2P","body":"We have deployed a fix and are monitoring the results.","created_at":"2026-04-24T00:22:05Z","display_at":"2026-04-24T00:22:05Z","incident_id":"01KPYC9EWN76E95MFAYCPE0158","status":"monitoring","updated_at":"2026-04-24T00:22:05Z"},{"id":"01KPYC9EWNTPP2NC7FY926E2XV","body":"We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.","created_at":"2026-04-23T23:55:03Z","display_at":"2026-04-23T23:55:02Z","incident_id":"01KPYC9EWN76E95MFAYCPE0158","status":"investigating","updated_at":"2026-04-23T23:55:03Z"}]},{"id":"01KPCBB8KZ3FN04M6AM66YFVX8","name":"Issues with plex.tv API","status":"resolved","created_at":"2026-04-16T23:52:13Z","updated_at":"2026-04-17T18:49:59Z","resolved_at":"2026-04-17T18:49:59Z","impact":"critical","page_id":"01KH0T4VC16CJSTG36YMHFAC8B","incident_updates":[{"id":"01KPECEJG1Y3Z7CMX66KEGAD6J","body":"The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!","created_at":"2026-04-17T18:49:59Z","display_at":"2026-04-17T18:49:59Z","incident_id":"01KPCBB8KZ3FN04M6AM66YFVX8","status":"resolved","updated_at":"2026-04-17T18:49:59Z"},{"id":"01KPCMQD349BPDCNW2HENV9CE0","body":"We have implemented a fix and are monitoring the results.","created_at":"2026-04-17T02:36:08Z","display_at":"2026-04-17T02:36:08Z","incident_id":"01KPCBB8KZ3FN04M6AM66YFVX8","status":"monitoring","updated_at":"2026-04-17T02:36:08Z"},{"id":"01KPCGN1J9G7KAEMHDP82EBMBX","body":"We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.","created_at":"2026-04-17T01:24:57Z","display_at":"2026-04-17T01:24:57Z","incident_id":"01KPCBB8KZ3FN04M6AM66YFVX8","status":"investigating","updated_at":"2026-04-17T01:24:57Z"},{"id":"01KPCBB8KZ0P57WD35XRKHP3Q6","body":"We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.","created_at":"2026-04-16T23:52:13Z","display_at":"2026-04-16T23:52:13Z","incident_id":"01KPCBB8KZ3FN04M6AM66YFVX8","status":"investigating","updated_at":"2026-04-16T23:52:13Z"}]}]}
