High API response times

Incident Report for Plex

Resolved

This incident has been resolved.
Posted Mar 21, 2020 - 21:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 21, 2020 - 20:55 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 21, 2020 - 20:26 UTC

Update

We are continuing to investigate this issue.
Posted Mar 21, 2020 - 19:44 UTC

Investigating

We are currently investigating high response times accessing the API.
Posted Mar 21, 2020 - 19:12 UTC
This incident affected: Authentication and API server (plex.tv).