High API response times

Resolved·Full outage

This incident has been resolved.

Sat, Mar 21, 2020, 09:35 PM

(6 years ago)

Affected components

Mar 21, 2020, 07:12 PM

08:55 PM

Authentication and API server (plex.tv)

Updates

Resolved

This incident has been resolved.

Sat, Mar 21, 2020, 09:35 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Sat, Mar 21, 2020, 08:55 PM(40 minutes earlier)

Identified

The issue has been identified and a fix is being implemented.

Sat, Mar 21, 2020, 08:26 PM(29 minutes earlier)

Investigating

We are continuing to investigate this issue.

Sat, Mar 21, 2020, 07:44 PM(41 minutes earlier)

Investigating

We are currently investigating high response times accessing the API.

Sat, Mar 21, 2020, 07:12 PM(31 minutes earlier)