Performance issue

Incident Report for Plex

Resolved

Everything is up now

Posted Sep 24, 2020 - 21:28 UTC

Monitoring

Performance should be better now. We are monitoring our application and database performance.

Posted Sep 24, 2020 - 21:19 UTC

Update

We are rollbacking the application to the latest version.

Posted Sep 24, 2020 - 21:15 UTC

Identified

The problem has been identified. A recent deploy impacted our backend database performance.

Posted Sep 24, 2020 - 21:11 UTC

Investigating

We are currently investigating this issue.

Posted Sep 24, 2020 - 20:52 UTC

This incident affected: Authentication and API server (plex.tv).