Performance issue

Resolved·Degraded performance

This incident has been resolved.

Fri, Sep 25, 2020, 01:50 PM

(5 years ago)

Affected components

Sep 25, 2020, 01:20 PM

01:44 PM

Authentication and API server (plex.tv)

Updates

Resolved

This incident has been resolved.

Fri, Sep 25, 2020, 01:50 PM

Monitoring

We are monitoring our database performance but response time should be back to normal now.

Fri, Sep 25, 2020, 01:44 PM

Identified

A problematic query has been identified. The response time should be getting better.

Fri, Sep 25, 2020, 01:32 PM(12 minutes earlier)

Investigating

We identified high load on our backend database. We are investigating the problem.

Fri, Sep 25, 2020, 01:22 PM

Investigating

We are currently investigating this issue.

Fri, Sep 25, 2020, 01:20 PM