We are continuing to monitor for any further issues.
Posted Sep 23, 2022 - 12:24 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2022 - 12:24 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 23, 2022 - 12:18 UTC
Investigating
We're investigating issues affecting media metadata. You may experience slow responses or failures retrieving posters, summaries, cast, subtitles, and more during this time. This does not impact access to existing personal media.
Posted Sep 23, 2022 - 12:17 UTC
This incident affected: Media Metadata (metadata.provider.plex.tv - Europe, metadata.provider.plex.tv - US).