Music with TIDAL playback issue
Incident Report for
Plex
Resolved
Everything is back to normal !
Posted
Apr
21
,
2020
-
13:32
UTC
Monitoring
We are keeping an eye on our job backlog before closing this incident.
Posted
Apr
21
,
2020
-
11:25
UTC
Identified
Our authentication API calls were blocked on the TIDAL side. Our IPs are now whitelisted and everything should be back to normal soon.
Posted
Apr
21
,
2020
-
11:23
UTC
Update
We are still investigating the issue with the TIDAL support team.
Posted
Apr
21
,
2020
-
11:04
UTC
Investigating
We are currently investigating an incident impacting the Music via TIDAL playback and accounts linking.
Posted
Apr
20
,
2020
-
19:28
UTC
This incident affected: Music via TIDAL (Music via TIDAL - US, Music via TIDAL - Europe).
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