The issue is now resolved and the service is stable.
Posted Feb 06, 2020 - 23:09 UTC
Monitoring
We are keeping an eye on our cluster while are are opening slowly our messaging service.
Posted Feb 06, 2020 - 21:53 UTC
Update
The infrastructure is now stable. We are re-opening our messaging service.
Posted Feb 06, 2020 - 21:20 UTC
Update
We are slowly opening the traffic while we add resources to our cluster.
Posted Feb 06, 2020 - 20:56 UTC
Identified
We are still working on the issue and adding more resources to handle the current load.
Posted Feb 06, 2020 - 20:46 UTC
Investigating
We are experiencing slow response time on our authentication service after the deployment of a new version. We are currently rolling back to the last stable version.
Posted Feb 06, 2020 - 19:31 UTC
This incident affected: plex.tv - Authentication and API server.