Authentication issues
Incident Report for Plex
Resolved
Incident resolved. Everything is operating correctly.
Posted 6 months ago. Nov 06, 2018 - 14:39 PST
Monitoring
A minor upgrade on one of our backend services slowed down our response time for a couple of minutes, which caused a high number of queued HTTP connections on our frontend instances. A manual scale up of our frontend service helped mitigate the issue and handle the traffic. We are keeping an eye on our services to make sure everything behaves properly.
Posted 6 months ago. Nov 06, 2018 - 13:07 PST
Investigating
We're currently experiencing a back end issue that's intermittently affecting authentication (sign-in) services and are investigating the situation to resolve it.
Posted 6 months ago. Nov 06, 2018 - 11:23 PST
This incident affected: plex.tv - Authentication and API server.