A small % of users in France experienced issues authenticating. It appears that a cached javascript bundle for our web authentication was not being returned from a regional CDN node which impacted this subset of users.
We've invalidated our CDN cache in that region and we're seeing a return to service.
Posted Mar 12, 2024 - 15:21 UTC
Investigating
We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
Posted Mar 12, 2024 - 14:25 UTC
This incident affected: Authentication and API server (plex.tv).