Issues with PMS claiming

Incident Report for Plex

Resolved

This incident has been resolved.
Posted Dec 15, 2022 - 23:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 15, 2022 - 22:56 UTC

Identified

We are aware of issues with PMS claiming for some users and are working to resolve it.
Posted Dec 15, 2022 - 22:18 UTC
This incident affected: Authentication and API server (plex.tv).