Notification service outage

Incident Report for Plex

Resolved

We think the impact from the issue is over.
Posted Oct 26, 2023 - 18:38 UTC

Monitoring

We've rolled back the change that caused the outage and we're monitoring as the service returns to a healthy state.
Posted Oct 26, 2023 - 18:06 UTC

Identified

We're investigating issues impacting the notification services for all users. This can affect the ability to load notification preferences, and prevent notifications from Discover and Plex Media Server from reaching Plex client applications and devices.
Posted Oct 26, 2023 - 17:43 UTC
This incident affected: Authentication and API server (plex.tv).